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Software Stocks Tumble Amid AI Concerns Following ServiceNow and IBM Results
Business iconBusiness23 Apr 2026

Software Stocks Tumble Amid AI Concerns Following ServiceNow and IBM Results

ServiceNow and IBM's earnings reports prompt a significant decline in software stocks, raising AI disruption fears.

Software Stocks Experience Significant Decline

Software stocks took a nosedive on Thursday as disappointing earnings reports from ServiceNow and IBM sent ripples of concern through the market. The reaction signals growing fears about the potential disruption artificial intelligence (AI) technologies could have on the traditional software and subscription models.

Impact of Earnings Reports

ServiceNow and IBM Results

Shares of ServiceNow plummeted by a staggering 17%, marking the company’s worst trading day ever. Although ServiceNow narrowly surpassed Wall Street's forecasts, the company cited the ongoing conflict in the Middle East as a factor negatively influencing quarterly subscription revenue growth.

IBM also reported earnings that exceeded analysts' expectations, accompanied by strong revenue figures. Despite this, the tech giant's stock fell 9% as it maintained its cautious outlook for future guidance amid uncertainties within the sector.

Wider Market Reactions

Declines were not isolated to ServiceNow and IBM; other notable companies suffered as well. Salesforce and HubSpot's stock prices each fell approximately 9%, while Adobe and Intuit saw declines around 7%. Oracle's stocks dropped by 5%, and Workday experienced a significant 10% decrease — marking a decline of over 45% this year. The iShares Expanded Tech-Software ETF (IGV), which tracks the software sector, fell about 5% on the same day and is down approximately 18% for the year.

Concerns About AI Disruption

The recent downturn in software stocks has been driven by apprehensions that new AI tools—particularly from companies like Anthropic and OpenAI—could undermine the established cloud subscription models that many software companies depend on for revenue.

Upcoming Earnings and Investor Sentiment

Investors are on edge as major technology companies prepare to unveil their earnings next week. Industry giants including Alphabet, Amazon, Meta, and Microsoft are scheduled to report their quarterly results on Wednesday, with Apple following a day later. Unlike many software vendors, these major players have fared significantly better in the AI landscape, benefiting from their involvement in this technological boom. Notably, Microsoft, despite its extensive software portfolio, has been one of the worst performers this year, down 14%.

The combination of these earnings and looming AI concerns continues to shape market sentiment, leaving many to ponder the future trajectory of software stocks in this rapidly evolving landscape.

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